Designed for posts, carriers, and C2C marketplace platforms, appfree helps reduce first-mile costs and remove some of the most common customer frustrations with parcel sending — using proprietary apps, printer dependency, label confusion and lengthy counter transactions.
In a conversational shipping experience, customers simply start a chat, provide parcel details, and receive a QR code that's ready for drop-off, PUDO locker or carrier collection.
- Enable social media parcel sending through WhatsApp and other messaging platforms
- Reduce drop-off friction and improve parcel counter efficiency with printer-free sending
- Use the appfree platform to manage messaging journeys with drag-and-drop functionality and customisation
- Provide timely tracking updates, customer support, and promotional messaging in one conversation
- Integrate appfree into existing systems to deliver a richer, smoother customer journey