
Hugh Craigie Halkett
CEO and Founder
Offering the fastest, simplest, and most flexible customer experience, we eliminate costly app development, enable effortless in-store drop-offs, and provide a single, standout platform for returns and customer communication.
Transforming shipping and returns by eliminating the need for labels, mobile apps, and in-store queues — delivering a faster, smarter, and more efficient customer journey. Replacing labels, apps and queueing with an intelligent, AI-powered platforms that streamline operations and elevate customer experience. Creating the most accessible, efficient parcel journey, empowering global logistics to move faster, cheaper, and with far greater simplicity.
Our Team
With a depth and variety of experience across posts and carriers, logistics, information technology, AI, mobile, e-commerce, life sciences and more, the stampfree.ai team are brought together by a shared pursuit of simplicity and efficiency through innovation.
CEO and Founder
Non-Exec Chair
Chief Information Officer
Chief Revenue Officer
Chief Growth Officer
Chief Finance Officer
Chief Marketing Officer
Board Advisor
Principal Consultant
Marketing & Research Manager
AI Advisor
About stampfree.ai
Founded in 2018, stampfree.ai was built on a clear insight: in a world of on-demand services, sending and returning parcels should be just as seamless.
Our patented AI-based technology enables users to send and return parcels without the need for labels, printers, or apps — using simple digital codes instead. From individuals to large retailers, our solutions reduce friction, lower costs, and improve the overall delivery experience.
We prioritise app-free returns, helping businesses offer a more accessible, user-friendly process for their customers — no downloads, no printing.
Backed by leading investors, including AI pioneer Dr. Ronjon Nag, we are continually advancing our platform with cutting-edge handwriting recognition and AI-powered automation.
Headquartered in the UK, stampfree.ai is redefining parcel logistics for a connected, digital-first world.
In the past 5 years, stampfree.ai has forged a number of key industry partnerships and received several awards for innovation — including Retail/Customer Service Innovation of the Year at the Parcel and Postal Technology International Expo 2021 and Best Innovation Strategy at the World Post and Parcel Awards 2025.
Our Latest
In 2025, UK shoppers expect fast, simple and familiar returns processes — and retailers are under...
Read moreWhatsApp currently stands as one of the most powerful yet underutilised platforms for customer...
Read morestampfree.ai are delighted to announce the appointment of two new staff members - Chief...
Read moreRetailers face a complex landscape of hidden costs associated with parcel shipping that can...
Read moreThe surge in e-commerce and shifting consumer expectations have led to rising return rates,...
Read more