Over 5.4 billion people worldwide use social media. appfree harnesses the functionality of these everyday platforms for parcel sending, return management and customer comms. First launched with WhatsApp (with other social media platform integrations available), appfree facilitates the parcel sending/returns process through a series of quick chat prompts and also allows for simple, direct communication of updates and promotions.
appfree offers seamless shipping and effortless returns via messaging platforms that customers already use on a daily basis – an exciting new channel in efficiency, convenience and customer satisfaction for retail, carriers and integrators.
01
You can be among the first to market with a social media-enabled sending and returns journey. appfree enables carriers to stand out in a competitive market by adding convenience, innovation, and headline-worthy customer experiences.
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By combining stampfree.ai’s innovative trio of appfree, labelfree, and queuefree, retail customers can build the ultimate in seamless in-store returns — on either a self-service or staff-assisted basis — boosting counter efficiency, reducing return costs, and increasing footfall.
03
appfree offers retailers an integration-free, mobile-first returns journey. With no apps or IT replatforming investment needed, customers get a secure, simple, and familiar experience — driving satisfaction, loyalty, and repeat sales.
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Encourage more parcel drop-offs with a queue-free, printer-free journey via appfree and labelfree. Increase counter efficiency, improve customer experience, and drive additional revenue through higher footfall and add-on purchases.
Go appfree
Sending parcels and returning items should be handy — so where better place to start than the phone in your hand? appfree offers customers a better way to send, without the need for a tech overhaul. Through direct communication, you can sell products, provide support or even engage marketing campaigns — bringing you closer than ever to your customers.
Knowledge Hub
In 2025, UK shoppers expect fast, simple and familiar returns processes — and retailers are under...
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WhatsApp currently stands as one of the most powerful yet underutilised platforms for customer...
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