Increasing need to maximise ROI from fixed locker infrastructure
labelfree can help
- Store multiple unlabelled parcels in a single compartment
- Improve locker bay capacity at busy sites
- Reduce locker overuse and extend lifespan
lockers & providers
With intuitive customer experience, smooth process and practical AI at their core, our solutions are built to boost locker ROI and eliminate any barriers to entry for both end-users and carriers.
As demand continues to evolve for secure, contactless delivery and returns, stampfree.ai supports the parcel locker industry with convenience-enhancing solutions that optimise user journeys and support seamless integration with delivery and return flows.
The Challenges
Parcel lockers offer flexibility and convenience for customers and carriers, but providers can face infrastructure, UX and ROI challenges due to inefficiencies and integration issues.
Printer infrastructure at lockers is expensive and inflexible
labelfree can help
- Handwritten codes eliminate the need for printing at locker stage
- Over-labelling can be completed at depot stage, maximising efficiency
- Courier staff don’t need to carry labels or dedicated equipment
We’re struggling with locker adoption due to friction and poor UX
appfree can help
- Ultra-simple, WhatsApp-based user journey for arranging locker use
- No extra apps to download or logins to set up — just WhatsApp
- Chat prompts and overall user journey can be configured as needed
Courier integrations are complex and cause operational confusion
labelfree can help
- Simplified workflows — no need to assign/match labels at lockers
- Reduced errors and misrouting through intuitive, code-based approach
- Handwritten codes eliminate label printing at locker stage
labelfree is the perfect complement to the convenient simplicity of parcel lockers for sending and returning parcels.
Maximise locker capacity and ROI
Customers can drop multiple parcels into lockers, with handwritten codes instead of printed labels
No QR code or barcode scanning required
labelfree’s handwritten codes are scanned with AI-powered character recognition for ease and accuracy
Locker-agnostic
Our labelfree solution can be utilised with any brand of parcel locker
No sorting or over-labelling at lockers
A handwritten code is all the customer needs — carriers can centralise all sorting and over-labelling at the depot
The world’s first social media shipping platform, appfree harnesses the functionality of everyday interfaces like WhatsApp to create the most simple and intuitive returns process on the market.
Your customers are already there
Managed through WhatsApp, appfree offers convenient returns process on a platform your customers are already closely familiar with
No downloads or new accounts
A truly app-free user flow — your appfree portal on WhatsApp can be dressed with your colour palette and logo, but the inconvenience of new apps and logins is no longer a barrier
Functions with QR codes or labelfree
QR codes or stampfree.ai codes can be scanned with your customers’ phone cameras to validate locker drop-offs
Locker-agnostic
Our appfree solution can be utilised with any brand of parcel locker
How We Work With You
Our locker-focused solutions are designed to boost utilisation and eliminate infrastructure barriers. From integration to go-live, we support providers with secure, scalable deployments that enhance experience and operational control.
Define Success
stampfree.ai works with our customers to define what success looks like, to ensure our solutions create the benefits and innovation sought.
Storyboard
We map out the customer and operational journeys in detail so that everyone gets to see the end result early.
Trial
We create the solution and try it out through a controlled trial, making adjustments with agility.
Launch
Technically go-live, line up your people, launch the marketing, create market excitement.
Benefits
labelfree by stampfree.ai allows for multiple returns parcels to be stored in individual locker compartments, maximising capacity
Handwritten codes and over-labelling at the depot stage allow locker providers and customers to break free from locker-based printers
appfree and labelfree by stampfree.ai offer locker customers a significantly more intuitive and simple experience — WhatsApp booking, label-less parcels and easy locker drop-offs
labelfree parcel sending means that couriers no longer need to print labels, scrutinise stickers or sort parcels at the locker stage — all of these actions can be centralised at the depot
Case Studies
stampfree.ai Partners with Royal Mail to Revolutionise eCommerce Returns
stampfree.ai is delighted to announce its partnership with Royal Mail to offer a first-of-its-kind returns solution with its patented appfree™ technology.
Company News
Press Release
Case Study
