The Post and Parcel Trends Report 2025

Delivering insights and key issues from the heart of the postal industry. The report reveals an industry under pressure, where AI, customer convenience and experience and last-mile innovation are key to staying competitive.

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What is the Post and Parcel Trend Report?

The Post and Parcel Trends Report is research carried out by Stamp Free in conjunction with Bernhard Bukovc of The Postal Innovation Platform and connect2posts – aiming to explore the challenges and priorities of posts and carriers over the next 5 years.

The survey spans several regions and cultures across the globe – each with their own strengths, challenges, aspirations and priorities for the future of post.

The research is gathered in a two-pronged approach – with both questionnaire and individual interviews forming the basis of data collection. These are then transcribed and cross-referenced with the questionnaire responses to understand the key trends and divergences of note.

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What Insights Can I Expect to See in the Post and Parcel Trend Report?

The Post and Parcel Trends Report uncovers the biggest shifts shaping industries, from cutting-edge technology innovations to emerging market opportunities. It highlights key economic trends, including the forces driving growth and the risks businesses must navigate. It also explores the impact of AI, sustainability, and digital transformation on the global landscape. Packed with insights, this report is essential for those looking to stay ahead in an evolving world.

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Understand the opportunities and challenges in the postal industry today – free of charge!

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